Your Complete Owner Benefit Program

Chevrolet Complete Care is more than our promise to be with you all the way. It’s our commitment to ensure your satisfaction with excellent service and the support you would expect when purchasing a Chevrolet.
Completecare

COMPREHENSIVE COVERAGE

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Chevrolet Complete Care is committed to giving you the utmost confidence in your Chevrolet vehicle purchase. This comprehensive coverage enhances the overall ease of owning and driving your Chevrolet with benefits such as:
  • Included Scheduled Maintenance1 by Chevrolet Certified Service Experts
  • 24-Hour Roadside Assistance
  • Excellent Warranty Coverage to protect your investment
  • Courtesy Transportation

No one knows your vehicle better than the Chevrolet Certified Service Experts. They carefully assess and care for your vehicle while keeping a detailed history of your maintenance visits. Included with your purchase of any 2014 vehicle purchased after May 1, 2013, this expert care ensures your vehicle’s overall performance for the long run.

Services include:

  • Replace engine oil and oil filter (excludes Spark EV)
  • A thorough 27-point vehicle inspection provides a detailed assessment from Chevrolet Certified Technicians
  • 4-wheel tire rotation (excludes dual rear wheel vehicles, all Corvette models and select Camaro models – ZL1 model and 1LE package cars – due to their unidirectional tires. See the Owner’s Manual for details.)

 

When you’re on the road, you can rest assured that we’re with you all the way. Chevrolet Complete Care gives you the steadfast confidence to make every drive as stress-free as possible. And when you need help getting back on the road, our 24-Hour Roadside Assistance is there for you.

This helpful service includes:

  • Emergency Towing (to the closest Chevrolet dealer from a legal roadway)
  • Jump Starts (at home or on the road)
  • Flat Tire Changes (spare installed if equipped)
  • Fuel Delivery ($5 worth of fuel delivered on the road)
  • Lockout Service (keys locked inside vehicle)
  • Courtesy Transportation provides alternate transportation options when your vehicle is undergoing warranty repairs

 

No one knows your vehicle better than the Chevrolet Certified Service Experts. They carefully assess and care for your vehicle while keeping a detailed history of your maintenance visits. Included with your purchase of any 2014 vehicle purchased after May 1, 2013, this expert care ensures your vehicle’s overall performance for the long run.

Services include:

  • Replace engine oil and oil filter (excludes Spark EV)
  • A thorough 27-point vehicle inspection provides a detailed assessment from Chevrolet Certified Technicians
  • 4-wheel tire rotation (excludes dual rear wheel vehicles, all Corvette models and select Camaro models – ZL1 model and 1LE package cars – due to their unidirectional tires. See the Owner’s Manual for details.)

 

Connectivity

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Almost every Chevrolet vehicle is connected by OnStar. This extensive support service is enhanced through your in-vehicle technology. From viewing vehicle diagnostics on your mobile phone to effortlessly navigating your next destination through simple voice directions, OnStar gives you the convenience and control with a powerful array of services, in addition to 24/7 access to a live Advisor with the push of a button.

A 6-month subscription to OnStar3 standard on most Chevrolet vehicles4 keeps you even more connected to safety, convenience and navigation. Connect your drive with a 24/7 live Advisor at the press of a button. OnStar can help with locating a dealer, Automatic Crash Response and 24-Hour Roadside Assistance by pushing the blue button or sending your Directions & Connections® Plan directly to your car for more convenient access on the go.

Services include:

  • OnStar Automatic Crash Response with Enhanced Crash Data
  • OnStar Directions & Connections® Plan
  • Automatic and On-Demand Vehicle Diagnostics
  • Stolen Vehicle Assistance

 

Included with all 2014 vehicle purchases, RemoteLink Key Fob Services5 gives you access to other features such as remote start, as well as locking and unlocking your doors even when miles away from your vehicle. This is included for five years after purchase of your 2014 Chevrolet vehicle, with or without a paid OnStar subscription.

With RemoteLink Key Fob Services, you can:

  • Unlock your automatic door locks remotely if your keys are locked inside (if equipped with power locks)
  • Remotely start or turn off your car (if equipped with factory installed and enabled remote start)
  • Activate your vehicle’s horns and lights to help locate it in a crowded parking lot

Experience another level of control over your vehicle even when you’re not in it. With OnStar RemoteLink®5 mobile app, you can view real-time fuel information, track navigation, keep tabs on fuel range, gallons of gas remaining and more.

Anywhere you get mobile connections, you can:

  • Verify your remaining oil life6
  • View your current tire pressure (excludes spare)6
  • View hands-free calling information6
  • Send directions to your vehicle6
  • Immediately connect to help6
  • Access account information6

SEE HOW THE CHEVROLET COMPLETE CARE STACKS UP

scheduled_maintenance
Included Scheduled Maintenance (2014 Models)		 bumper-to-bumper
Bumper-to-Bumper		 powertrain
Powertrain		 roadside-assistance
Roadside Assistance		 rust-protection
Rust-Through Protection		 keyfob-services
OnStar RemoteLink Key Faub Services		 onstar
OnStar
Chevrolet 2yr/24k2 3yr/36k2 5yr/100k2 5yr/100k2 6yr/100k2 5yr (on 2014 OnStar equipped vehicles) OnStar Standard 6 months (on most models)
Ford - 3yr/36k 5yr/60k 5yr/60k 5yr/unlimited - Available (sync)
Toyota 2yr/25k 3yr/36k 5yr/60k 2yr/unlimited 5yr/unlimited - Available (Safety Connect)
Hyundai - 5yr/60k 10yr/100k 5yr/unlimited 7yr/unlimited 3 months - BlueLink Essentials Package Limited Availability (Safety Connect)
Honda - 3yr/36k 5yr/60k - 5yr/unlimited - -
Nissan - 3yr/36k 5yr/50k - 5yr/unlimited - Limited Availability (Nissan Connect)
Volkswagen 2yr/24k 3yr/36k 5yr/60k 3yr/36k 12yr/unlimited 6 months VW Car Net Limited Availablity (VW Car Net)
Dodge - 3yr/36k 5yr/100k 5yr/100k 5yr/100k - Limited Availability (UConnect Access)
Chrysler - 3yr/36k 5yr/100k 5yr/100k 5yr/100k - -
Ram - 3yr/36k 5yr/100k 5yr/100k 5yr/100k - Limited Availability (UConnect Access)

CHEVROLET CERTIFIED SERVICE EXPERTS

When it’s time for your vehicle maintenance or repair, visit Jimmy Britt Chevrolet expert technicians to handle all of your vehicle needs. Nobody knows your vehicle better than these trained professionals. From oil changes to engine replacements, you can relax and let the Certified Service experts take care of everything.
Schedule Service Now

1. Covers only scheduled oil changes with filter and tire rotations according to your new vehicle’s recommended maintenance schedule for up to 2 years or 24,000 miles, whichever comes first. Does not include air filters. Maximum of four service events. See participating dealer for other restrictions and complete details.
2. Whichever comes first. See dealer for limited warranty details.
3. Visit ONSTAR.com for coverage map, details and system limitations. OnStar acts as a link to existing emergency service providers. Not all vehicles may transmit all crash data.
4. Excludes Silverado 1500 1WT, Silverado 2500/3500HD WT, Express Cargo Van and Express Commercial Cutaway
5. Available on select Apple, Windows, Android and BlackBerry devices. Services vary by device, vehicle and conditions.
6. Requires active OnStar subscription. Standard for 6 months.

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